Service · Guide to your instant download
How your ZIP package works.
After your purchase you'll receive your songs as a ZIP package. This guide shows you step by step how to open it, what each file is for and which programs — usually already on your device — let you play the music anywhere. No prior knowledge needed.
Step 1
What's inside your ZIP package.
For each licensed song you get its own ZIP file. A ZIP file is like a digital box: several files packed space-savingly into a single file. Inside you'll find:
Song · everyday version (MP3)
For everyday playback: phone, tablet, USB stick, Bluetooth speaker. Small and playable anywhere.
Song · studio quality (WAV)
Uncompressed top quality for large sound systems, the stage and your archive.
Backing track without vocals (MP3/WAV)
The instrumental version for singing along yourself or for performances, where available for the song.
Preview image / cover (JPG)
For notices, screens, program schedules and on-site announcements.
Lyrics (TXT)
The complete lyrics for singing along and for your entertainment team.
License certificate (PDF)
Your proof with serial number, track list, area of use and license term.
Good to know: if you bought several songs, you'll download several ZIP files, one per song. The process is the same for all of them.
Step 2
The programs you'll need.
The good news: in almost all cases, everything you need is already on your device. There's nothing to buy for ZIP files or music.
Already preinstalled, nothing to do
Windows: Explorer (unzips ZIP files), Media Player (plays MP3/WAV), Photos (cover), Edge (PDF/TXT).
Apple Mac: Finder (unzips ZIP files), Music & QuickTime (audio), Preview (cover & PDF).
iPhone / iPad: Files app (unzips & plays), Photos, Books/Preview (PDF).
Android: "Files by Google" (unzips), a music and files app, Photos, a PDF viewer.
Free, only if needed
VLC Media Player: plays literally any format, free for Windows, Mac, iPhone and Android. Our recommendation if a device gives you trouble. videolan.org
7-Zip (Windows): convenient unzipping, if you like. 7-zip.org
Adobe Acrobat Reader: in case your device doesn't have a PDF viewer yet. get.adobe.com/reader
Rule of thumb: Try the built-in tools first. If something doesn't work, install the free VLC Player, and everything is guaranteed to run.
Step 3
MP3 or WAV, which should you use?
Both files contain the same song at full length. The only difference is file size and sound headroom:
MP3, for everyday use
Small, playable anywhere, and perfectly good in terms of sound. Ideal for a phone, USB stick, Bluetooth speaker and the occasional mini disco.
WAV, for large systems
Uncompressed studio quality, a noticeably larger file, no loss of quality. The right choice for large sound reinforcement, stage shows and as a master for your archive.
In short: For everyday use, the MP3. If the music runs over a large system or on stage, the WAV.
Step 4
Opening a ZIP, on any device.
Unzipping means taking the files out of the "box". First find the downloaded file (usually in the Downloads folder), then follow the steps for your device:
Windows PC
1. Right-click the ZIP file.
2. Choose "Extract All…" and confirm with "Extract".
3. A normal folder with all the files appears next to it, done.
Apple Mac
1. A double-click on the ZIP file is enough.
2. The folder with the files appears automatically next to it.
3. Nothing to install, the Finder does it on its own.
iPhone & iPad
1. Open the "Files" app and, under Downloads, tap the ZIP.
2. One tap unzips it, and a folder of the same name appears next to it.
3. Open the folder to see the songs, cover and PDF.
Android phone
1. Open the "Files by Google" app (or "Files") and tap the ZIP under Downloads.
2. Tap "Extract", then "Done".
3. If the feature is missing, the free ZArchiver app helps.
Important tip: Unzip the ZIP first and then play the music from the extracted folder. Playing straight "from the box" can cause stutters or error messages, depending on the device.
Step 5
How to play the music.
On a computer
A double-click on the MP3 or WAV is enough; Windows and Mac play them with their built-in tools. For playlists, the free VLC Player is recommended.
Phone / tablet
Tap the file in the extracted folder, done. For program playlists, a player app like VLC (free for iOS and Android) works well.
Sound system
Copy the MP3s to a USB stick and plug it straight into the system. Or connect your phone or tablet via Bluetooth or a cable (AUX).
Playlist tip: Create a folder for each program (such as "Mini Disco Summer") and copy the MP3s into it in your preferred order, so your program plays through at the push of a button.
Step 6
Using the cover, lyrics and backing track.
Within the scope of your license, you may use the cover (JPG) for on-site announcements: as a notice, on screens in the lobby and kids' club, or in your weekly program. The lyrics (TXT) help the team rehearse the sing-along moves and help the children sing along. The backing track without vocals (if included) is ideal when the children or your entertainment team sing themselves.
Step 7
Your license certificate, please keep it.
The PDF certificate is your proof of the rights you've acquired: with a serial number, licensed tracks, area of use and license term. Keep it together with your invoice and present it on request, for example if a collecting society asks about the music you're using. Our tracks are not registered with any collecting society; the certificate proves this for exactly the songs you've licensed.